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Advancement Services Coordinator

Job Status: Full-time, non-exempt
Compensation: $25.00-$28.00 per hour dependent upon education and experience
Reports to: Director of Adancement
Location: Hybrid working model – two days remote, three days in North Andover, MA

SYA is looking for a highly organized and detail-oriented Advancement Services Coordinator whose responsibilities include the management of the Raiser’s Edge NXT database; gift entry, acknowledgement and reporting; and providing support for Advancement communications and events. This is a great opportunity to work for a non-traditional, internationally oriented school with a small home office presence in the U.S. Primary duties are outlined below and other duties may be assigned.

Management of Raiser’s Edge NXT Database

  • Design and generate complex financial, prospect/donor, event, and analytical reports using queries, exports and merges.
  • Add and maintain constituent records, using imports and global adds for larger groups.
  • Create and perform data integrity checks to ensure that data is accurate, complete and captured in a manner consistent with the needs of the organization.
  • Maintain documentation of Raiser’s Edge NXT policies, procedures, and proper use of attributes, notes, actions, and other fields.
  • Provide in-house expertise and support to end-users on database and software-related issues, ensuring that staff uses Raiser’s Edge NXT consistently and correctly, and troubleshooting as issues arise. Provide training as appropriate.
  • Oversee database wealth screening, conduct prospect research, and build the prospect pipeline.
  • Coordinate user access and security and remain informed on software updates, upgrades and additional services.

Gift Processing, Acknowledgment and Reporting

  • Enter and acknowledge gifts; report on annual, capital, and endowment giving campaigns.
  • Manage online giving and generate statistical reports.
  • Conduct quarterly reconciliations for all gifts and written pledges with the Business Office.
  • Maintain and safeguard gift and payment information in accordance with applicable privacy and data security laws, and ensure that records are complete and up to date.


  • Generate mailing lists for all Advancement communications with appropriate segmentations.
  • Notate appeals and communications on individual records.

Event Support

  • Create and maintain online event registration form.
  • Track event registrations and attendance on individual records.
  • Provide support at events, as needed, occasionally on evenings and weekends.


Required Qualifications:

  • Familiarity with Raiser's Edge NXT fundraising software (or a similar software package).
  • At least 3-5 years of work experience, preferably in a nonprofit and/or school setting.
  • Fluency with Microsoft Office Suite (including Word, Excel, Outlook and PowerPoint).
  • Excellent interpersonal, communication and organizational skills.
  • Willingness to learn and apply new technologies as needed. 
  • Demonstrated attention to detail, accuracy and deadlines.
  • High level of energy and an excellent customer service ethic.
  • Ability to manage multiple projects and work assignments.
  • Highly resourceful team player, with the ability to also be effective working independently.
  • Belief in and commitment to SYA’s mission.

Desired Qualifications:

  • Knowledge of fundraising and development operations.
  • Familiarity with accepted IRS and CASE standards and procedures, gift-processing and basic accounting principles.
  • Proven experience in project management.
  • Familiarity with Slack, GiveCampus, Finalsite, Emma and/or ImportOmatic.
  • Experience managing direct mail campaigns.


$25.00–$28.00 per hour dependent upon education and experience.


  • Health insurance with health savings account contributions
  • Dental insurance
  • Long-term disability
  • Life and AD&D Insurance
  • 403(b) retirement contributions
  • Paid vacation, sick time and holidays

To help ensure the School Year Abroad Home Office is a safe environment, SYA requires that all employees, interns and volunteers in the office be fully vaccinated against COVID 19 unless a reasonable accommodation is approved by SYA. “Fully vaccinated” is defined by the Centers for Disease Control and Prevention and may change as new recommendations are made.

Under federal and Massachusetts law, SYA will consider medical and religious exemptions to vaccination only. In order to request an accommodation, employees will need to provide documentation of a medical condition or of a sincerely held religious belief, and SYA will then engage in an individualized analysis with the employee or volunteer to determine if an accommodation can be made, as long as it does not cause an undue hardship or pose a direct threat to the SYA work environment. For those employees requesting an accommodation, they should speak with SYA President Tom Hassan.

SYA is an Equal Opportunity Employer and actively seeks candidates who add to the diversity of our organization. SYA is committed to building a team that embraces and works toward equity, diversity and inclusion for our entire community, both in the United States and abroad.